SAGE Supplier Spotlight 2026: The People, Products and Possibilities Behind Yorkn

In February 2026, SAGE published a Supplier Spotlight on Yorkn built around three themes: people, products and possibilities. Read the original article on the SAGE blog. Plenty of suppliers call themselves dependable. The article asked what backs up that claim. Here are our answers, and what they mean for distributors.

People: hired for empathy

When our founder, Jake Pan, talks about the business, he mostly talks about the team. We hire customer service staff for how much they care about helping people. Jake summed it up for SAGE: "Product and industry knowledge can be trained." Empathy is much harder to teach.

Jake stays close to customers himself. He answers questions in promotional products groups on Facebook and makes himself easy to reach. He comes from a family of entrepreneurs, and he told SAGE he wants to build Yorkn into something that lasts for future generations.

Products: a large catalogue that keeps growing

At the time of the interview, our website listed more than 17,000 products, with at least one new product added every day. New products are chosen from what distributors ask us for, backed by research on Amazon and Google Trends, so the new items match what buyers are actually looking for.

Fair pricing comes from our factory relationships. Jake grew up in China, understands how the factories work, and has toured many of them to check quality. That lets us negotiate good prices and pass the savings to distributors.

Possibilities: custom projects

If a product is not in the catalogue, distributors can ask us to manufacture it. Many suppliers cannot take on custom projects, and it is often how a distributor wins a client who wants something no one else has.

A company growing on three continents

Yorkn grew from a one-person operation into a supplier with facilities in Canada, the United States and China in about fourteen years. In 2025 we opened a 16,000-square-foot facility in Toronto focused on eco-friendly products. Within the next five years, Jake hopes to open a factory or warehouse in the US, most likely in Texas.

What you can count on

• Landed prices include freight and applicable duties to one location in the USA or Canada, in USD or CAD.
• A free digital proof before production, and a team that answers quickly.
• Live product data on SAGE (US #69488, Canadian #51602), on ESP and through PromoStandards.

Thank you to SAGE for the feature. A few recent additions and eco favourites are listed below. For a custom project, start a conversation in the live chat on this site.